Chief Operating Officer Susan Woods
Susan Woods is the Chief Operating Officer of the Reserve Bank. She commenced in this position on 4 March 2024.
Susan joined the RBA in 2018 as the Assistant Governor (Corporate Services) with responsibility for Information Technology and Workplace and the Enterprise Data Office.
Before joining the RBA, Susan held various roles in the private sector for over 30 years. She was General Manager of Business Technology & Transformation at StatePlus, where she was responsible for information technology, the design and implementation of a new operating model for the business, and the enterprise strategic project portfolio. Before that, she was a Partner at Deloitte in strategy and operations consulting and has held senior roles with Capgemini and Ernst & Young. Susan is a member of the Institute of Chartered Accountants in Australia and a Graduate of the Australian Institute of Company Directors.
| Education | University of Western Australia (BCom 1986) Curtin University of Technology (GradDipBus 1989) Member, Chartered Accountants Australia and New Zealand (CA, 1989) Graduate, Australian Institute of Company Directors (GAICD, 2019) |
|---|---|
| 1989–92 | Visa International – Financial Accountant |
| 1992–2000 | Ernst & Young – various roles |
| 2000–02 | Capgemini – Vice President |
| 2002–07 | Tiburon Consulting – Principal |
| 2007–12 | Deloitte Touche Tohmatsu – Partner |
| 2013–18 | StatePlus – General Manager, Business Technology Services & Transformation |
| 2018–23 | Assistant Governor (Corporate Services) |